Question 1

FAQ about Property Management

Accepted Answer

Here you will find frequently asked questions about our Property Services and our answers to them.

Question 2

What is property management?

Accepted Answer

Property management, often referred to as real estate management, involves the professional, operational and strategic management of properties on behalf of the owners.

The aim is to safeguard the economic value of a property or portfolio, reduce vacancies, optimise costs and ensure legally compliant, smooth operations. This involves commercial, technical and organisational tasks that ensure long-term value retention and tenant satisfaction.
Property management is particularly relevant for owners, investors or asset managers who own or are responsible for multiple properties. A good property manager is not only an administrator but also the first point of contact for tenants and service providers, taking the pressure off the owner, asset manager or investor.

Question 3

What are the responsibilities of a property manager?

Accepted Answer

In the commercial sector, property managers often work alongside asset managers. Property managers are responsible for key property management processes and work closely with the asset management team. Their responsibilities can be broadly divided into three areas: commercial administration, technical management and communication with all stakeholders.

Typical commercial tasks include lease management, utility bill settlements, budget planning, the preparation of reports, day-to-day financial accounting and debt collection.

Technical tasks include coordinating maintenance and repair work, commissioning tradespeople and service providers, and, where necessary, overseeing the refurbishment or modernisation of the property.

The third area is perhaps the most underestimated: communication. A property manager acts as the point of contact for tenants, owners, authorities and service providers alike – and often has to mediate between different interests.

The result: efficient operation and stable returns for owners, as well as trouble-free living for tenants.

Question 4

What benefits does professional property management offer to owners?

Accepted Answer

A property manager specialising in commercial property offers clear advantages: commercial leases are usually negotiated on a case-by-case basis, often run for many years, and contain clauses relating to indexation, special termination rights, tenant-funded improvements or operational obligations. Anyone managing these without experience can easily overlook deadlines or miss out on negotiation opportunities. A specialist property manager is familiar with complex, individually negotiated leases and ensures that deadlines, options and adjustments are utilised to the full. At the same time, they understand the specific requirements of commercial tenants, from fit-outs to technical specifications, and respond promptly to changes.

Good property management also directly increases the property’s value through stable tenancies, low vacancy rates and a well-maintained condition. In doing so, the manager acts not only operationally but also strategically in the owner’s best interests. For larger portfolios, they also ensure professional reporting, which serves as the basis for well-informed investment decisions.

Property Management

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What makes property management successful

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Commercial property management

Technical property management

Center Management

Property Accounting

Professional real estate management

Sustainable property management

FAQ about Property Management

What is property management?

What are the responsibilities of a property manager?

What benefits does professional property management offer to owners?

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