5 years, 3 services, one goal: Your satisfaction.

Over the months, you have seen how the perfectly coordinated GOLDBECK team has worked on planning and construction and your new property was built reliably, quickly and precisely as you imagined it. Once they start to use their buildings, however, many building owners are often confronted with new challenges. The onset of the operating phase can be very bumpy and arduous. 


That’s why GOLDBECK Building Excellence doesn’t end once your finished building is handed over.


With our +5 Customer Service, we remain by your side for five years. Our sales experts provide you with technical support during commissioning, regularly check the main functions and optimisations and proactively manage prevention and resolution of defects and other disruptions in a customer-oriented manner. We ensure maximum functionality and sustainable value retention for your property. 

Explanatory video: +5 Customer Service
Your benefits

Discover what +5 Customer Service has to offer you – also in the video on the left.


  • Active support from GOLDBECK even 5 years post-handover
  • Guaranteed functionality of the building and all technical installations
  • Reduced downtime and costs thanks to our expert consulting and prevention services
  • Comfortable, functioning buildings for maximum user satisfaction and performance
  • Sustainable, efficient building operation right from the start with our professional adjustment service
  • Personal, proactive and customer-oriented support from us to make your life easier
  • Direct access to all other GOLDBECK services
+5 Customer Service