A woman and a man are in a meeting room and shake hands.

Our investment in your satisfaction

For months, the GOLDBECK team has realised your new property reliably, quickly and exactly according to your ideas. However, building owners often face new challenges when they start using their property. The start of the operational phase can be challenging and complex.

 

That's why we at GOLDBECK remain your partner even after the handover of your building.

Whether an industrial building, office or school building: With our +5 customer service, we remain at your side for the first five years of the building's utilisation, giving you the perfect start to the utilisation phase - satisfaction included. Unique added value at no extra cost – GOLDBECK +5 customer service is our investment in your satisfaction!

Explanatory video: +5 Customer Service

Your benefits with +5

Discover what +5 Customer Service has to offer you – also in the video on the left.

 

  • Active support from GOLDBECK even 5 years post-handover
  • Guaranteed functionality of the building and all technical installations
  • Reduced downtime and costs thanks to our expert consulting and prevention services
  • Comfortable, functioning buildings for maximum user satisfaction and performance
  • Sustainable, efficient building operation right from the start with our professional adjustment service
  • Personal, proactive and customer-oriented support from us to make your life easier
  • Direct access to all other GOLDBECK services
+5 Customer Service

“Doing things differently, better – this has a long tradition at GOLDBECK. That’s why, as a true life cycle provider, we remain by your side after your property has been built.“

Jan-Hendrik Goldbeck
Managing Director

5 years, 3 services, one goal: Your satisfaction.

Our operational experts will provide you with proactive, competent and customer-orientated advice and support during the first 5 years of use at no extra cost. This ensures the maximum functionality and sustainable value retention of your property.

GOLDBECK in your region

Solution-oriented GOLDBECKers throughout Europe serve our clients in regional branches and act as local businesses. 

Get in touch

Contact your local branch for more information about our +5 Customer Service.