• With our plus5 customer service, we remain by your side for the first five years of building utilisation and give you the best possible start to the use phase – satisfaction included.

    • Starting Building Utilisation on the Best Possible Footing

    Over the months, you have seen how the perfectly coordinated GOLDBECK team has worked on planning and construction and your new property was built reliably, quickly and precisely as you imagined it. Once they start to use their buildings, however, many building owners are often confronted with new challenges. The onset of the operating phase can be very bumpy and arduous. 

     

    That’s why GOLDBECK Building Excellence doesn’t end once your finished building is handed over.

     

    With our plus5 customer service, we remain by your side for five years. Our sales experts provide you with technical support during commissioning, regularly check the main functions and optimisations and proactively manage prevention and resolution of defects and other disruptions in a customer-oriented manner. We ensure maximum functionality and sustainable value retention for your property. 

    Your Benefits

    • Active support from GOLDBECK even 5 years post-handover
    • Guaranteed functionality of the building and all technical installations
    • Reduced downtime and costs thanks to our expert consulting and prevention services
    • Comfortable, functioning buildings for maximum user satisfaction and performance
    • Sustainable, efficient building operation right from the start with our professional adjustment service
    • Personal, proactive and customer-oriented support from us to make your life easier
    • Direct access to all other GOLDBECK services